A voucher is your confirmation to a supplier that you are holding a booking - hotel reservation, transport block, activity slot, etc. In Columbus, vouchers sit at the service level (one supplier booking can cover several cost lines).
What you can do
- Create vouchers from costed supplier services
- Record confirmation numbers and issue dates
- Track status from draft through issued
- Review a voucher ledger per trip option
How to issue a voucher
- 1
Complete costing for the supplier service.
- 2
Create a voucher from the service or from the Vouchers area.
- 3
Enter the supplier confirmation number and issue date when confirmed.
- 4
Mark as issued and track through operations until travel completes.
Tips
- Issue vouchers after costing is stable - changes to the service may require re-confirmation.
- Direct (non-supplier) purchases often do not need vouchers.
- Vouchers are separate from purchase invoices - you may have both for the same service.
Common questions
Why is the voucher on the service, not each line?
Suppliers usually confirm one booking (e.g. one hotel contract) that covers several nights or items.
Who can issue vouchers?
Operations and manager roles typically; ask your admin if you cannot see the issue action.
How do vouchers relate to accounting?
Purchase invoices record what you owe; payments settle them. Vouchers are operational confirmation with the supplier.